-
·
The UX Designer’s Guide to Speaking a Small Business Owner’s Language
If you’ve ever tried to explain “heuristics,” “cognitive load,” or “Fitts’ Law” to a small business owner and watched their eyes glaze over… you’re not alone. Early-career UX designers often make one critical mistake when trying to land real-world projects: They speak design. Small business owners? They speak survival. When a business owner is juggling…
-
·
How to Present Like a Pro: The UX Designer’s Guide to Sharing Accessibility Findings with Confidence
You did the work. You evaluated the website. You documented the accessibility issues.Now comes the part that freaks out a lot of designers—presenting your findings to a client or stakeholder. Let me tell you something: the skill of presenting your work is one of the most underrated superpowers in UX. Especially when it comes to…
-
·
6 Steps to Make Your Website Actually Accessible (According to the DOJ)
Y’all, the Department of Justice just dropped some SUPER practical guidance about digital accessibility programs, and I am absolutely geeking out about it! While it was technically written for state and local governments, this is pure gold for any business wanting to make their website accessible (which should be all of you, just saying). Let…
-
·
Why We Need to Fix How We Talk About Accessibility Audits (And What to Do Instead)
Clients are tired of getting massive accessibility audit reports that leave them feeling overwhelmed and unsure where to start. I read this blog post by Karl Groves (the Web Accessibility Viking) and, rather than depressing me, it thrilled me. Let’s talk about why I agree that this approach isn’t working and, more importantly, what we…